FAQ
Do you offer free shipping?
Yes! Shipping is free for all orders within the United Kingdom. For international orders, shipping rates are calculated at checkout based on your location.
Do you ship internationally?
Yes! We ship to the USA, Canada, Australia, Singapore and New Zealand. Customers in the European Union can place their order through our Etsy shop LanacrochetingHome, where all EU orders are processed.
Do you ship to European Union?
We don't ship EU orders directly through our Shopify store. EU customers can place their order through our Etsy shop LanacrochetingHome , where all EU orders are processed.
Do you offer express shipping?
Express shipping is available, but only on request. Please contact us before placing your order if you'd like to arrange faster delivery.
Is mobile holder/ crib arm included?
No, the mobile holder or crib arm is not included. The listing is for the mobile only, allowing you to use your preferred hanging setup. Each our mobile comes with additional string and a hook, so you can easily hang it from the ceiling if you prefer.
Do you make customizations?
Yes, we offer customizations. We can create a custom mobile to suit your nursery. You can choose colors, themes, or other personal touches - just get in touch to discuss your ideas, and we'll make it special for you.
Do you have active discount codes or promotions?
No, we don't use discount codes. Any available discounts or sale prices are already shown in the shop.